Your JourneyAt Sweaty Betty, we’re more than just a global activewear and lifestyle brand for women.

We’re also a community that believes fitness is a flip-the-switch trigger for becoming the woman you want. Leggings and sports bras won’t change the world on their own. But with a grab-my-hand, let’s-go-for-it-now spirit, the women who wear them can.

If you want to join us on the next chapter of our adventure, you’re in the right place. This is an exciting opportunity for a Store Manager to join us on our mission to empower women through fitness and beyond by overseeing the day-today running of the store and ensuring your team are delivering the exceptional customer experience for which we are renowned.

SB Values:

We Really Care First, Best, Bravest Our Strength is in Each Other Stand Up, Speak Up, Shout Out

Your SB Journey:

• Driving forward sales and achieving company objectives
• Providing the highest standards of customer service and our ‘Sweaty Betty Customer Experience’ (this will include advising and assisting customers with the selection and fitting of bras and underwear)
• Leading and managing the store team, including recruitment, development, coaching and well-being
• Representing the brand through sport by leading your free fitness clubs, whilst getting involved in the community and local marketing campaigns
• Maintaining appropriate staffing levels within budget
• Ensuring all your staff are experts on our products and procedures
• Maintaining appropriate stock levels in your shop and ensuring exceptional standards in housekeeping and visual merchandising
• Maintaining the security of the boutique premises, stock and all monies
• Completing and submitting all necessary paperwork to the Support Office
• Ensuring all staff maintain Sweaty Betty standards (following the disciplinary procedure in line with the People Guidelines)
• On occasion, when considered appropriate you may be required to carry out other duties that fit within your strengths

PLEASE NOTE: You must be flexible to work weekends

Must Haves

• You are confident, commercial and in love with the Sweaty Betty brand.
• An experienced People Manager and a natural role model with an authority in sport and a flare for fashion.
• You are independent, sociable and proactive.
• You love being on the shop floor interacting with our customers whilst sharing your knowledge and expertise in sport with authority and confidence.
• Most importantly you embody our Values in everything you do.

Our D&I CommitmentOur mission is to empower all women. This means doing more and working harder to make the long-lasting changes necessary to become an inclusive, diverse and actively anti-racist company. We care about our people, our community, our world. And we want to stand up for what we believe in.

We want to give our people a platform to use their voice. And actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business. Training our leaders, managers and teams about their rights under our equality, diversity and inclusion policy. And being clear on the responsibilities we hold to each other and our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs. And work harder to make our job advertising more inclusive.

Ultimately, we’re working to create a culture and team that represents our customers, our community and our mission of empowerment. We want to celebrate our diversity and the power it gives our team and our business.

We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our Internal Diversity & Inclusion Squad to be champions, allies and inclusive, always. Because when we say All, we mean it.

The Extras

• FREE clothing budget + 60% discount
• Individual Sales Bonuses
• Free workout classes at Sweaty Betty Studios
• Health Cash Plan with Medicash
• 25 Days Holiday (FTE)

Job IntroductionOur Store Managers break the mould and embrace everything Superdry.

Taking responsibility for the overall running of the store, your primary focus will be smashing store targets whilst also embedding the Superdry culture. An inspirational leader you will empower those around you to be themselves, to innovate like mad, and most importantly, your team will love what they do and have fun doing it.

Main Responsibilities

• Lead, inspire and build a team for the future
• Smash store targets and manage the running of the business as though it’s your own
• Through your team, make customers feel amazing
• Coach the team to become experts in our product and to deliver ultimate levels of service
• Make your store a great place to work
• Innovate and encourage your team to do the same
• Train and implement the best VM on the planet
• Exceed expectations at every opportunity
• Embrace and embed the Superdry culture
• Be yourself

The Ideal Candidate

• A team player
• Passionate about our brand
• An established retail manager ready to lead a business
• Ideally experienced in fashion although this isn’t a must
• Confident, genuine and can be yourself
• Proven overachiever in our industry
• An inspirational leader who can develop individuals and whole teams
• Always making decisions thinking about what’s best for our business
• Always positive
• Relentless and ambitious to exceed expectations
• Motivated with excellent attention to detail
• Bringing fresh ideas to the table but are realistic in what is achievable

Package Description

• Everyone receives a competitive salary, pension contributions and life assurance
• 25 days holiday, plus your birthday day off
• Amazing staff discount, 50% online and in store
• A generous clothing allowance, because you love to wear Superdry
• Cycle to work scheme, wellbeing services, Private Medical Insurance and much, much more!

*£1000 welcome bonus *competitive salary *monthly bonus scheme * 50% employee discount* employee referral incentive*

About the role

Our Store Managers are fully accountable for everything going on in their stores. You will be responsible for;

• Leading and motivating your team to be the best
• Coaching and mentoring
• Driving Customer Service through team engagement and excellent product knowledge
• Maximising your store’s sales potential and profitability, driving the KPIs
• Delivering company standards to the highest level
• Visual merchandising and product launches
• Being a Brand Ambassador!

 

About you

We are looking for someone with…

• Retail management experience from a fast-paced background
• Excellent people skills with a proven track record of leading, developing and motivating a team
• Strong organisational skills; time management is a must
• A passion for selling and customer engagement
• A record of commercial success and awareness
• Recognition of the importance of strong visual merchandising
• Awareness of the local, and competitor market
• Clothing experience – desirable but not essential
• Passion, enthusiasm, and a hands-on attitude

 

Who are we? At 370+ stores globally and over 3000 employees we are a leading outdoor retailer, with an always-evolving attitude. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at www.mountainwarehouse.com. We’re working hard on sustainability, introducing more and more organic and recycled products- One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures.

• International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand!
• Animal was acquired by Mountain Warehouse and re-launched in the Summer of 2021, initially with an online presence only, before we moved to showcasing a range in some of our stores. We are so excited to be opening our first stores.

Why join us?

We love seeing people grow; many of our team have started their journey with us, progressing to more senior roles. We are passionate about developing our store teams, recently launching an online learning portal with some great tools!

 

Benefits

• Monthly Bonus scheme
• 50% Employee Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 1 weekend off per month, with 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Employee Referral Incentive…unlimited
• Auto-enrolment Pension scheme
• A stable, successful and supported environment…so many of our team have grown their career here

Interested?

If you love the buzz of retail and strive to achieve, then come on our journey, and join us – inside the outdoors!